12 Month Warranty
Luvele Warranty Process
Luvele offer a 12 month warranty across all it's products.
We want to make any warranty claim as simple as possible for you. All you need to do is contact us at firstname.lastname@example.org and provide us information about the problem you are having with your item.
We may suggest some troubleshooting ideas to establish whether or not the issue can be fixed without a return. Photos of the fault may be requested if and where appropriate, and if it will ensure a faster resolution.
Generally any issue will be considered for repair or replacement. We appreciate your patience and communication through the process and will always look at offering you the best solution.
We are here to help, so please don't hesitate to email us with any requests.